Short, opinionated takes on AI in complex billing and operations. Trends, teardowns, and what we learn on the job.
Your ERP assumes the invoice is the last step. In real operations it is the consequence of dozens of human decisions. Here is why complex billing breaks, and what actually fixes it.
May 26, 2026Field NotesAccessorial leakage is the margin 3PLs lose when detention, lumper, and other accessorials go unbilled or unrecovered. Here is why it happens and how to stop it.
May 15, 2026