Rigby builds a custom AI agent that works your shared AP or AR mailbox: it reads every email, downloads and renames attachments, files them into a clean folder structure, and flags what actually needs a human. The mailbox stays organized on its own. Flat fee, live in days.
Finance and operations teams run shared inboxes for almost everything: AR, AP, dispatch, documents, support. The real cost is not the volume itself. It is the missed invoice that turns into a late payment, or the proof-of-delivery that never got filed and now blocks a customer payment. A human cannot keep up. The agent can.
Five steps, all running on top of the mailbox and storage tools you already use.
We sample your live mailbox, map sender patterns, attachment types, and the messages that actually need a human.
We agree on a folder structure and naming convention with you: by customer, by document type, by date, whatever your team already uses.
The agent classifies every new email by sender, domain, and keyword, and moves it into the right folder.
Time-sensitive items, exceptions, and anything outside the rules get surfaced to a human in Slack, Teams, or email.
The agent runs continuously, attachments land in the right document folders, and you get a weekly summary of what moved.
We are precise about what the agent owns, what we scope carefully, and what we will not touch.
With the volume of emails sent to that inbox, we want to ensure that nothing gets missed.
A 300-plus truck, 9-terminal third-party logistics operator runs a single AR mailbox that has accumulated more than 94,000 messages. Rigby audited the inbox, agreed on a folder schema by customer and document type, and now sorts every incoming message, files attachments, and flags urgent items for the AR team. The same agent is now extending into proof-of-delivery handling, pulling PODs out of email and filing them against the right load.
Read the case studyFlat fee, live in days, no rip-and-replace. Your team keeps control of the mailbox. The agent does the sorting and the filing.